Shipping Policy

SHIPPING POLICY — PawCalm
Last updated: May 2026

⏱ ORDER PROCESSING
All orders are processed within 1–2 business days after payment is confirmed. You will receive a confirmation email with your order details immediately after purchase.

🚚 DELIVERY TO THE UNITED STATES
Estimated delivery: 7–12 business days
Shipping cost: $1.99
Free shipping on all orders over $50

All orders ship from our US-based fulfillment warehouse, ensuring faster and more reliable delivery compared to overseas shipping.

🌍 INTERNATIONAL SHIPPING
We also ship worldwide. Delivery times for international orders vary by country (typically 10–20 business days). Please contact us at pawcalm9@gmail.com for international shipping rates.

📬 ORDER TRACKING
Once your order ships, you will receive an email with your tracking number within 1–2 business days. You can track your package anytime using our Track Order page or by visiting 17track.net.

⚠️ IMPORTANT NOTES
• Delivery times are estimates and may vary slightly during peak seasons or holidays.
• PawCalm is not responsible for delays caused by carrier issues outside our control.
• If your order has not arrived within 15 business days, please contact us immediately at support@pawcalm.com and we will resolve it right away.

📧 Questions about your shipment? Email us at pawcalm9@gmail.com — we reply within 24 hours.